Duties include but are not limited to:

• Managing the document production process - instructing and checking work produced by the document production team.
• Taking and making client calls, message taking and relaying as appropriate.
• Updating client processes and ensuring the necessary team members are aware of any changes to processes or protocols.
• Handling the administration of opening and closing new client files and archiving accurately once the matter has been concluded.
• Supporting fee earners with business development activities including preparation of presentations, tenders, and directories of clients.
• Management of diaries including booking meeting rooms, accommodation, drafting itineraries and agendas and circulating as required.
• Minute taking and production prior to distribution.
• Assisting fee earners with billing related tasks such as time allocation, disbursements allocation and co-ordination of the WIP process.